Privacy Policy
Muscle Up Store Privacy Policy
1. Introduction
Muscle Up Store respects the privacy of its customers and visitors to the website and ensures that the personal information you provide us with is treated confidentially. In this privacy policy we explain which data we collect, why we collect this data and how we handle it. This privacy policy applies to all personal data that Muscle Up Store processes from its customers and visitors to the website.
2. Responsible
The person responsible for processing the personal data is:
Muscle Up Store. De Wieken 91, 1566GR Hoorn. Chamber of Commerce number 94081689
3. What information do we collect?
We collect the following personal data:
- Name and address details: first name, last name, address, postal code, city.
- Contact details: email address, telephone number.
- Payment details: bank account number, credit card details (these details are not stored by us, but processed securely by our payment provider).
- Order history: information about your orders, such as the products ordered, the order amount and the delivery date.
- IP address: Your IP address is automatically recorded when you visit our website.
- Data about your surfing behaviour: such as the pages you visit and the links you click (via cookies, see point 10).
4. Purposes of data processing
We process your personal data for the following purposes:
- Processing your order: In order to process and deliver your order, we need your name and address details, contact details and payment details.
- Customer Service: In order to answer your questions and assist you with any issues, we require your contact details and order history.
- Marketing: We may use your email address to inform you about new products, offers and other relevant information. You can unsubscribe from these emails at any time.
- Improving our website and services: we use data about your surfing behaviour to improve our website and tailor our services to your needs.
- Fraud prevention: We may use your information to prevent and detect fraud.
5. Legal basis for data processing
We process your personal data on the basis of the following legal grounds:
- Execution of the agreement: to process your order.
- Consent: for sending marketing emails.
- Legitimate interest: to improve our website and services and for fraud prevention.
6. Sharing personal data with third parties
We share your personal data with third parties only if this is necessary for the execution of the agreement or to comply with a legal obligation. For example, we share your data with:
- Delivery services: to deliver your order (e.g. PostNL).
- Payment providers: to process your payment (e.g. Mollie).
- IT service providers: for the maintenance of our website and systems.
We conclude processing agreements with these third parties to ensure that they process your data in a secure and confidential manner.
7. Retention period
We do not retain your personal data for longer than is necessary for the purposes for which they were collected.
8. Security
We take appropriate technical and organizational measures to protect your personal data against loss, misuse and unauthorized access.
9. Your rights
You have the following rights with respect to your personal data:
- Right to access: you can request access to the personal data that we process about you.
- Right to rectification: you can ask us to correct your personal data if it is incorrect or incomplete.
- Right to erasure: you can ask us to erase your personal data.
- Right to restriction of processing: you can ask us to restrict the processing of your personal data.
- Right to data portability: you can ask us to transfer your personal data to another organization.
- Right to object: you can object to the processing of your personal data.
You can exercise your rights by contacting us using the contact details at the bottom of this privacy policy.
10. Cookies
We use cookies on our website. Cookies are small text files that are placed on your computer. We use cookies to:
- To improve our website: for example, by analyzing how visitors use our website.
- To optimize your user experience: for example, by remembering your preferences.
You can block cookies via your browser settings.
11. Changes to this Privacy Policy
We may change this privacy policy from time to time. Changes will be published on our website.
12. Contact
If you have any questions about this Privacy Policy, you can contact us at:
Muscle Up Store. Wieken 91, 1566GR Hoorn. info@muscleupstore.nl.
This privacy policy was last modified on October 17, 2024.